Terms and Conditions – CK399 Online Gaming Bangladesh

CK399 Terms and Conditions

1. General Provisions

CK399 is a trusted online gaming platform in Bangladesh, operating with international standards of security and transparency. These Terms and Conditions define the legal relationship between CK399 and its users. By registering or using any service on CK399, you acknowledge that you have read and agreed to these Terms and Conditions in full.

CK399 reserves the right to change, amend, or update these Terms and Conditions at any time. We will make every effort to provide advance notice before changes take effect. Continued use of CK399 following any changes will be considered your acceptance of the updated terms.

2. Account Registration & Eligibility

The following requirements must be met to open an account on CK399:

• You must be at least 18 years of age. Use of CK399 by minors is strictly prohibited.
• Each individual may operate only one account. If multiple accounts are detected, all of them will be suspended.
• All information provided at the time of registration must be truthful, accurate, and complete.
• Online gaming must be legal under the laws of your country of residence.
• Accounts are for personal use only — playing on behalf of another person is strictly prohibited.

CK399 reserves the right to approve or reject any application. Identity verification (KYC) may be required after registration. Withdrawals may be restricted until this verification is completed.

3. Account Security & Password

Keeping your CK399 account secure is your own responsibility. Use a strong password and never share it with anyone. If you suspect unauthorised access to your account, contact our support team immediately.

CK399 will never ask for your password via email or phone. If anyone requests your password claiming to represent CK399, it is a scam — stay alert and report it to us immediately. CK399 bears no responsibility for account hacking or misuse resulting from failure to follow proper security practices.

4. Deposit & Withdrawal Policy

Deposits on CK399 can be made easily via Bangladesh's major mobile banking services, including bKash, Nagad, and Rocket. Funds are generally credited to your account instantly, though minor delays may occasionally occur due to bank processing.

• The minimum deposit amount is set by CK399 and is subject to change at any time.
• KYC verification is mandatory before any withdrawal can be processed.
• Withdrawals must be made through the same method used for the original deposit.
• The specified wagering requirements must be completed before any bonus-linked balance can be withdrawn.
• In cases of suspicious transactions, CK399 reserves the right to suspend withdrawals pending verification.

5. Bonus & Promotion Terms

CK399 regularly offers bonuses and promotions for both new and existing players. However, each bonus comes with specific terms and conditions that must be followed.

• The welcome bonus applies to first-time registrants only.
• The wagering requirement for each bonus is stated individually and must be fulfilled within the specified timeframe.
• Multiple bonuses cannot be used simultaneously unless explicitly permitted.
• Bonus funds cannot be withdrawn directly — only winnings generated after wagering requirements are met are eligible for withdrawal.
• CK399 reserves the right to cancel or modify any bonus offer at any time.
• If bonus abuse is identified, associated winnings may be voided and the account may be suspended.

Members of CK399's VIP programme enjoy exclusive cashback rewards, higher withdrawal limits, and special promotions. VIP tier status is determined based on a player's total wagering activity.

6. Fair Play Policy & Prohibited Activities

CK399 is committed to ensuring a fair and transparent gaming environment for all players. The following activities are strictly prohibited:

• Operating multiple accounts or using another person's account.
• Playing using bots, scripts, or any automated software.
• Intentionally exploiting platform bugs or technical glitches.
• Using CK399 for money laundering or any other illegal financial activities.
• Colluding with other players to place bets or attempting to manipulate game outcomes.
• Misconduct or threats directed at CK399 staff.

If any such activity is detected, CK399 reserves the right to suspend or permanently close the account and forfeit the associated balance without prior notice. Where necessary, information may be reported to law enforcement authorities.

7. Responsible Gaming Policy

CK399 believes gaming is a form of entertainment — not a source of income. We encourage all our players to game responsibly. Under CK399's terms and conditions, the following features are available on the platform:

• Option to set daily, weekly, or monthly deposit limits.
• Option to temporarily close your account for a set period (Self-Exclusion).
• Information on counselling and support for gaming addiction.
• Age verification measures are in place to prevent anyone under 18 from accessing an account.

If you or someone you know is struggling with a gaming problem, please contact our Responsible Gaming Visit the page.

8. Intellectual Property Rights

All content on the CK399 platform — including logos, graphics, text, software, and game interfaces — is the intellectual property of CK399 or its licensors. Users may access the platform for personal, non-commercial purposes only. Republishing, selling, or distributing any CK399 content without prior written permission is strictly prohibited.

9. Service Modifications & Termination

CK399 reserves the right to modify, suspend, or discontinue its services — in whole or in part — at any time. This may be done for technical maintenance, legal reasons, or business decisions. In such cases, CK399 will endeavour to provide maximum advance notice and will take steps to protect users' valid balances.

10. Dispute Resolution

If a dispute arises between CK399 and a player, please contact our customer support team first to seek a resolution. If direct communication does not resolve the matter, mediation is available as an alternative. All decisions made by CK399 are final and binding unless a clear technical error is proven.

In the event of a dispute over game outcomes, CK399's server logs will serve as the definitive reference. All complaints must be submitted within 30 days of the incident; claims raised after this period may not be considered.

11. Limitation of Liability

CK399 is not liable for any losses resulting from internet disconnections, device issues, or third-party service failures. If a game is interrupted due to technical reasons, CK399 will provide a fair resolution where applicable. However, CK399 accepts no responsibility for indirect or consequential losses.

12. Contact & Support

If you have any questions about these Terms and Conditions or need assistance, please contact our customer support team. We are available 24 hours a day, 7 days a week. For more information, visit our FAQ You may also visit the page.